Appointments & Cancellations

We kindly ask for at least 24 hours’ notice for any cancellations or schedule changes. Late cancellations or missed appointments may result in a fee, as reserved time cannot always be filled. Emergency situations, illness, or severe weather are handled on a case-by-case basis. Please prioritize your safety and health.

Arrival & Timing

Please arrive 5–10 minutes early to allow time for intake or questions. Late arrivals may result in a shortened session while still being charged the full service fee, as appointment times are reserved in advance.

Before Your Session

Your therapist will briefly review your health history, goals, and any areas of concern to ensure the session is tailored to your needs. This information helps create a safe and effective experience.

Privacy & Comfort

You will undress to your comfort level, and proper draping is always used. Only the area being worked on will be exposed. Your therapist will step out while you prepare and will check in throughout the session to ensure comfort and appropriate pressure.

During the Massage

Sessions may include oil or lotion unless otherwise requested. Techniques and focus areas vary based on your needs and preferences. Music, conversation, and pressure can be adjusted at any time—your comfort comes first.

After Your Session

Take your time getting up and dressed. Many clients find that hydration and rest help maximize benefits. Massage therapy is most effective when used consistently, and your therapist may recommend a personalized plan.

Professional Standards

All massage services are provided by licensed professionals working within their scope of practice. Mutual respect, confidentiality, and professionalism are always maintained.

Gratuity

Tips are appreciated and customary in the industry. A 15–20% gratuity is standard and may be based on your experience.